Define, share and implement design and research operations.
Observing and listening to users stimulates and guides the creation of products and services that are easy to use, in demand and appreciated. But while most organizations claim to believe in user research, doing it and truly influencing design remains a challenge. Furthermore, the effectiveness of research too often depends solely on the charisma of the researcher.
By strengthening your research operations (ResearchOps), you can optimize your product or service, the research and design practices of your internal teams, and provide the vitality and logistical support your research process needs to thrive.
Enter this ResearchOps training: learn how to synthesize, operationalize, and socialize solid user research to effectively shape design.
ON THE PROGRAM of the 2 half-days:
Half day 1: Introduction - Team - Tools
- 1 - 1
- Introduction to DesignOps
- - What is DesignOps?
- DesignOps thinking vs. DesignOps role
- Responsibilities of DesignOps roles
- 1 - 2
- Scaling Design Teams
- - Common team models and roles
- Evolution of the team structure over time
- Find and develop the right skills
- Implementation of PeopleOps
- 1 - 3
- Scaling UX work
- - Approaches for scaling and sharing design systems
- Creation of research repositories for UX knowledge
- The changing role of ResearchOps
- Shared tools and platforms for scaling workflows
Half Day 2: Impact of UX - Implementation
- 2 - 1
- Scaling the impact of UX
- - Define a quality design
- Measure the impact of UX design
- Train and empower people outside the team
- 2 - 2
- Implementing DesignOps in your organization
- - Designing practices to meet current challenges
- Align your team on how to justify investment in DesignOps
- Help your organization understand the value of DesignOps
At the end of this training, you will know:
- Appreciate, create and develop large-scale search operations.
- Systematize planning and consolidation of research teams, processes, methods, ideas and tools.
- To integrate management and teams in the process for continued support.
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