“How to co-create a disruptive service with its users?” was the theme of the breakfast co-hosted by ferpection et UX-Republic. Nicolas Saison VP Product @Payboost, a subsidiary of Veolia, returned to the process of creating the application No problem, a budget management application.
Co-design & understanding of user needs
For Nicolas, the user is at the center of the service. From the outset, it was a matter of finding a way to involve the application's end customers in the service design process. That is why Payboost called upon UX-Republic to be supported in digital expertise and user experience and to ferpection to be able to conduct large-scale user tests.
Interview Payboost by ferpection & UX-Republic
User Experience & User Testing: two success factors
Through his presentation, Nicolas Saison returned to the different iterations and the path that allowed the success of the project. Today Fastoche is presented to the various actors of social support. However, the power of the budget management service is also of interest to large banking services. Indeed, everyone is concerned by the management of his budget as Nicolas tells us in the video of his presentation.
Testimonial Payboost by ferpection et UX-Republic
Thus, as Nicolas Saison testifies, quantitative and qualitative user tests are inseparable from a contemporary and efficient UX design.
ferpection & UX-Republic worked together for the success of the project No problem, available on AppStore & Google Play.
If you want to train in UX-Design and learn to conduct user testing, find more information on our Digital Training Center.
You can also find the presentation on SlideShare here.
Context: Sébastien Faure, Learning & Development Manager / Head of Content
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