“How to co-create a disruptive service with its users?” was the theme of the breakfast co-organized by Ferpection and UX-Republic . Nicolas Saison, VP Product @ Payboost , a Veolia subsidiary, discussed the creation process of the Fastoche application , a budget management application.
Co-design & understanding of user needs
For Nicolas, the user is at the heart of the service. From the outset, the challenge was to find a way to involve the application's end users in the service design process. This is why Payboost partnered with UX-Republic for digital expertise and user experience, and with Ferpection to conduct large-scale user testing.
Payboost interview by Ferpection & UX-Republic
User Experience & User Testing: two success factors
Through his presentation, Nicolas Saison returned to the different iterations and the path that allowed the success of the project. Today Fastoche is presented to the various actors of social support. However, the power of the budget management service is also of interest to large banking services. Indeed, everyone is concerned by the management of his budget as Nicolas tells us in the video of his presentation.
Payboost testimonial by Ferpection and UX-Republic
Thus, as Nicolas Saison testifies, quantitative and qualitative user tests are inseparable from a contemporary and efficient UX design.
ferpection & UX-Republic worked together for the success of the project No problem, available on AppStore & Google Play.
If you want to train in UX-Design and learn to conduct user testing, find more information on our Digital Training Center.
You can also find the presentation on SlideShare here.
Context: Sébastien Faure, Learning & Development Manager / Head of Content
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