Focus on NN/g training: UX WORKSHOP

Design and lead goal-oriented group exercises to gain collaboration.

≣ Objective of the training

 

User experience is not a siled practice. To gather knowledge, generate new ideas and design solutions, it is best to bring people together. But even when people come together with the best of intentions, ideas and results don't just happen.

It is often the responsibility of the UX manager to plan group meetings and collaborative exercises that create harmony between diverse opinions and produce innovative solutions. As a facilitator, it is your responsibility to ensure that the time spent in the workshops is as productive as possible for the participants – customers, stakeholders and other team members – while ensuring that you get the information you need. need to move your project forward.

 

ON THE PROGRAM of the 2 half-days:

Half-day 1: Introduce – Use – Plan – Structure

1 - 1
Introduce UX workshops
– The power of collaboration
– The benefits of multiple perspectives
1 - 2
Use UX Workshops
– Gather perspectives from multiple disciplines and roles
– Build a shared vision
– Prioritize needs and actions
– Take on a design challenge
1 - 3
Plan UX workshops
– Define the objectives
– Create goal-based agendas
– Determine the participants
– Allocation of roles
– Preparing participants
1 - 4
Facilitation techniques
- Questions
– Artifacts
– Visual language
- Improvisation
1 - 5
Structure
- Opening
– Facilitation: explain, perform, examine
- Fencing

Half day 2: Practice – Conclude – Collaborate

2 - 1
Basic activities
– Group brainstorming
– Prioritization and voting
– Mapping and sorting
2 - 2
Practice UX workshops
– Discovery workshop
– Visualization workshop
– Planning workshop
– Evaluation workshop
2 - 3
Conclude UX workshops
- Results analysis
– Sharing and communicating ideas
– Follow-up and reflection
2 - 4
Distance Considerations
– Work with remote teams
– Facilitate work with distant clients
At the end of this training, you will know:
  • animate with confidence your next UX workshops.
  • Use advice, tips and techniques transmitted.
  • Practice a variety of group-focused exercisess on the objectives.
  • exploit practical knowledge on how to design and deliver UX workshops.

≣ Pedagogy of training

During these two half-days, you will benefit from an immersive training experience.
This training is built like a UX workshop, it emphasizes practice. Using scenarios provided, you will engage in several group workshop activities, with each participant having the opportunity to facilitate and participate.
An NN/g consultant-trainer will accompany you in the realization of the various practices, their animation and their expectations.

This training is based on the know-how of Nielsen Norman Group and is illustrated by their feedback.

This course is designed according to the following principles:

  • Répartition learning time between 30% theory & 70% practice
  • Illustration the animation of workshops on practical exercises
  • Put into practice through participation and facilitation
  • Trades regularly with the trainer, moderator and participants

≣ Duration of training

Duration: 7 hours or 1 day
This training is provided in two half-days of 3 hours 30 minutes each to allow a consistency of schedules between the United States and France.

≣ Methods of assessment of prior learning

  • A certificate of completion.
  • Access to the exam for this training to try to obtain 1 NN/g credit.

Become “UX-Certified by NN/g"by accumulating 5 credits and also obtain the specialty"UX Management” by registering for at least 5 of the training courses available for registration in the UX-Republic training catalog!
Online exams are available the same day, or you can take them up to 35 days after training. Exam fees must be paid upon registration.

≣ Technical means

  • Training locations : from a distance.
  • Meals : not included.
  • Technology : Having a stable, high-speed Internet connection to transmit sound and video to your computer is essential. Having speakers, a microphone and a webcam are highly recommended.
  • Teaching materials : have free access to collaboration tools such as Google Docs and install Zoom meeting software for free.
  • Educational materials : each of the learners will have a training support to download.
  • Signature : a copy of the attendance sheet is sent to the sponsor.

≣ Prerequisites

  • No prerequisite

≣ Audiences concerned

Lead UX / UX-Designer / UX-Researcher / Product Designer / Product Manager / Product Owner / Project Manager / Digital Transformation Consultant / Facilitator.


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