In the world of web design, it is no longer enough to create interfaces that “work.” The real challenge is to make these interfaces desirable and enjoyable to use. The notion of “craft” in design, often translated as craftsmanship or know-how, evokes the ability to integrate with care and attention into every detail of a product creation.
This approach goes beyond mere efficiency to transform the user experience into a memorable and engaging moment. user experience design plays a central role here, because it is a question of designing products that are not only practical, but also emotionally engaging.
Understanding this new expression “craft” in web design
The term " craft » refers to the set of techniques, precision and passion invested in a creation in craftsmanship. In web design, this translates into a design approach where every detail counts, from fluid animations to micro-interactions to the choice of colors and typography. This attention to detail is not just aesthetic: it allows for a richer relationship to be created between the user and the interface.
The user experience’s mission is to make this interaction as fluid and enjoyable as possible, by combining functional and aesthetic aspects. This fine work is crucial to go beyond a purely functional design, because modern users today expect not only efficiency, but also pleasure and emotion in their journey.
From useful to pleasant: the role of UX
If the utility of a product is the primary function of a design, it is no longer sufficient. A good design must also meet the emotional expectations of the user by offering them a pleasant experience. This quest for a pleasant experience takes several forms: harmonious visuals, subtle animations, transitions that make navigation smoother and even personalized messages.
Le interaction design is a key aspect of craft, as it is at the heart of the user experience. Micro-interactions, these small animations that guide the user through their navigation, play a key role in making the journey more engaging. For example, a light animation that highlights a clickable button or a smooth transition between two pages gives a feeling of continuity and attention. These details reinforce the idea that the interface “takes care” of the user, thus generating a positive feeling and increasing engagement.


Why is “craft” essential in modern web design?
In a digital world where offers are plentiful, craft has become a differentiator. Users now have the choice between dozens of applications or websites for the same service. A well-crafted, pleasant and engaging design can be the reason why a user will prefer one product over another. In other words, craft is no longer a simple addition, but an essential factor in loyalty.
Platforms like Apple or Airbnb clearly demonstrate that attention to detail and emotional experience is at the heart of their success. Apple, for example, ensures that every interaction with its products, from opening a box to using the interface, is as neat as it is functional. Users then associate this attention to detail with superior quality, reinforcing their loyalty to the brand.
Balancing functionality and aesthetics: an art of experience
Crafting isn't just about adding visual or interactive elements unrelated to functionality; it's more about subtle balance between aesthetics and utility. The art of UX design is to ensure that every detail has a purpose. For example, the choice of a color can not only match the visual identity of the brand, but also facilitate understanding and guide the user intuitively.
The aesthetic aspect of a well-thought-out design contributes to better memorization and appropriation of the interface. Studies show that users unconsciously associate the beauty of a design with its perceived quality, which directly influences their willingness to continue using the product.
Example of Gmail evolution
Craft as a means of emotion and empathy
Experience design goes beyond utility to evoke emotions. Craft thus allows you to design products that take into account the user's emotions. For example, a friendly animation or a colorful transition can give a note of lightness and dynamism, making the journey more enjoyable and creating an emotional connection.
Integrating messages or animations that appear when the user successfully completes an action or completes a process creates a sense of satisfaction and reward. This playful and engaging aspect, which incorporates gamification concepts, meets emotional expectations and makes the experience more human.
Conclusion: Craft in UX Design, a must in Web Design
Web design craft, rooted in UX, goes beyond simply “making” an interface work. It’s about transforming each interaction into a satisfying, memorable, and emotionally engaging experience. This balance between functionality, aesthetics, and emotion gives a product added value and sets it apart from others. By focusing on every detail, integrating well-thought-out interactive and aesthetic elements, the designer can transform the interface into a more human and empathetic experience.
Craft in web design is therefore much more than a question of technique or style: it is a way to humanize technology, to make it closer to the user, more respectful of their needs and desires. In this perspective, the work of the UX designer is essential, because it does not just meet functional expectations; it aims to touch, engage and retain.
Ron Goldin deepened this notion of: “craft”
Read more about the interactive design
Anaëlle Staelen, UX/UI designer and Product designer at UX-Republic